Frequently Asked Questions
Everything you need to know about your K-Way experience.
How can I track my order?
Once your order is dispatched, you will receive an email containing a tracking number and a link to the carrier's website to monitor your shipment in real-time.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please use our online portal to initiate a return label.
Are K-Way jackets waterproof?
Yes, our iconic windbreakers and raincoats are crafted from high-quality waterproof and breathable fabrics, designed to keep you dry in various weather conditions.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible installment options.
How do I choose the right size?
Each product page features a detailed size guide. We generally recommend following your standard size, but for a more layered look, you may consider sizing up.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination and will be calculated at checkout.